Terms & Conditions
Please read our terms and conditions carefully as they contain important information which you need to know in order to visit and use our website and to ensure an easy, enjoyable, safe and secure online experience. Please do not hesitate to email direct@Greenmasterdirect.com should you have any questions regarding these terms and conditions or have any comments or complaints. We reserve the right to make changes to our terms and conditions and our website will be updated as soon as possible to reflect these changes. It is your responsibility to regularly check our terms and conditions to ascertain any changes.
OWNERSHIP OF RIGHTS
All rights, including copyright (text or graphical) in this website are owned by Greenmasterdirect, Greenmasterdirect is a trading name of Greenmaster Ltd. Any unauthorised use of this website or its contents, including copying or storing in whole or part, other than for personal non-commercial use, is an infringement of that legal right.
We make every effort to ensure that our on-line shop is as accurate and complete as possible where products are fairly described and prices quoted are correct at time of publishing. All measurements, dimensions and colours listed are approximate. Due to system errors, sometimes products or prices may be inaccurately advertised on our website and therefore, please note that orders will only be accepted if there are no errors in the description or price of goods on this website. As computer monitors can be set differently, some colours displayed may vary slightly and will not accurately reflect the colour of the product upon delivery. For example, the colour of some bowls on screen may vary from what you will receive.
All products are subject to availability and product availability may change before we have had an opportunity to update our website. We will advise you as soon as possible if the goods you have ordered are unavailable.
We will contact you via your supplied e-mail address as soon as possible to confirm receipt of your order. A further e-mail will follow advising that charges have been verified and acceptance of your order. However, we reserve the right to cancel the contract at any time up until the dispatch of the product(s) ordered. In these circumstances we will contact you as soon as possible.
Occasionally, there may be a delay in goods due to high demand or material shortages. We will contact you as soon as possible should this situation arise and keep you informed of progress
Greenmasterdirect reserve the right to refuse to produce any requested bowl quotes or graphics if they deem them to be in bad taste or of an offending nature.
PRIVACY AND SECURITY
We respect your privacy and any personal information that we hold will be kept secure and processed fairly and lawfully. We will not release any information to third parties, but may occasionally release information to a third party for the purpose of processing your order. The personal information we hold is only to enable us to fulfil orders, to process billing and to advise you of products or special offers that may be of interest to you. Credit card information is processed on a secure server, which is compliant with all relevant regulations. We have links on this website to other websites, but Greenmasterdirect cannot accept any liability for the privacy and security policies or content of these websites. Any changes to our policy will be updated on our website immediately.
You must not impersonate any other person or entity or use a false name. We occasionally make special purchase offers and any attempt to take advantage of offers which contravene the terms and conditions of such offers, may be deemed fraudulent.
LIMITATION OF LIABILITY
Greenmasterdirect uses reasonable endeavours to ensure the validity and accuracy of any information we place on our website, but we accept no liability in contract (including negligence) for any misfortune, direct or indirect losses (economic, goodwill or reputation) or injury caused through the information published on this website. Any disputes will be settled in accordance with Scottish law.
We aim to dispatch goods within 28 days of receipt of order. Orders will be dispatched once all items ordered are ready and we will endeavour to have your goods delivered to you within 28 working days.